At 100 88, your privacy is more than a legal obligation — it is a core value we take seriously. This document transparently outlines the types of data we collect, the purposes for collection, how we protect it, and your rights as a Malaysian player. We are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Six core principles that shape how 100 88 approaches the protection of every player's privacy and personal data.
All personal and financial data you share with 100 88 is protected by 256-bit SSL encryption — the same technology used by Malaysia's leading banks such as Maybank and CIMB for their online banking operations.
100 88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in every aspect of player data handling. This means we collect only the data that is necessary, use it solely for the stated purposes, and keep you informed of your rights.
100 88 has never and will never sell, rent, or transfer player personal data to third parties for marketing or commercial purposes. Your data belongs to you — we use it only to operate the services you request and to maintain platform security.
As a 100 88 player, you have the right to access, correct, delete, or object to the processing of your personal data. Requests relating to your privacy rights will be processed within 14 business days — we honour these rights without question.
This privacy policy is written in plain, easy-to-understand language — not confusing legal jargon. 100 88 believes that Malaysian players deserve to know exactly what happens to their data, explained in a way that anyone can understand.
100 88 retains players' personal data only for as long as necessary for the stated purposes or as required by applicable law. Once data is no longer needed, it is securely deleted using procedures that ensure it cannot be recovered.
This Privacy Policy ("Policy") describes how 100 88 ("Company", "we", "platform") collects, uses, stores, protects, and discloses your personal information ("Player", "you") when you use the 100 88 platform via our website or any related channels. By using 100 88's services, you agree to the privacy practices set out in this Policy. We encourage you to read this document carefully and to contact us if you have any questions.
100 88 is an online casino and Sports Betting platform serving Malaysian players. As a responsible digital service provider, we recognise how important privacy is to our players. In today's digital world, trust is the foundation of every service relationship — and that trust begins with transparent and responsible data management.
This Privacy Policy applies to all personal information collected through:
This policy does not apply to third-party websites or services that you may access via links on the 100 88 platform. We encourage you to read the privacy policies of those third parties separately.
When you interact with the 100 88 platform, you may provide us with the following personal information directly:
| Data Category | Sample Information | When Collected |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, gender | Registration & KYC Verification |
| Contact Data | Email address, phone number, residential address | Account registration |
| Financial Data | Bank account number, e-wallet details (Touch 'n Go, GrabPay, etc.) | Deposits & withdrawals |
| Verification Data | MyKad copy, bank statements, proof of address | KYC Process |
| Communication Data | Live chat conversation records, support emails | Support interactions |
When you use the 100 88 platform, our systems automatically collect certain technical data to ensure platform security and a better user experience:
In certain cases, 100 88 may receive your personal data from legitimate third parties, such as identity verification service providers or payment providers like FPX and DuitNow, solely for the purpose of verifying your identity or processing your financial transactions. This data is used strictly within the scope of its original purpose.
100 88 uses the personal data collected solely for the following purposes. We will not use your data for any other purpose without first obtaining your consent:
100 88 processes your personal data on valid legal bases in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). The legal bases we rely on are as follows:
100 88 does not sell, rent, or transfer your personal data to third parties for their own commercial purposes. However, in certain limited and legitimate situations, we may share your data with the following parties:
We work with selected third-party service providers to help us operate the 100 88 platform. These include payment service providers (such as FPX and DuitNow), identity verification service providers and technical infrastructure suppliers. These providers are only permitted to process your data in accordance with our instructions and for specified purposes, and are bound by strict confidentiality obligations.
Game providers that partner with 100 88 — such as Evolution Gaming and Pragmatic Play — may receive the minimum technical data required to operate the games you play. This data is limited to technically necessary session information and does not include your full financial or identity details.
100 88 will disclose personal data to Malaysian authorities when legally required to do so — for example, in response to court orders, law enforcement requests, or to fulfil reporting obligations under Malaysia's anti-money laundering and counter-terrorism financing laws. We will notify you of any such disclosure where we are legally permitted to do so.
In the event of a merger, acquisition, or sale of company assets, player personal data may be transferred as part of that transaction. Players will be notified in advance through a clear notice and given the option to withdraw consent if they wish.
The security of your personal data is a top priority at 100 88. We implement multiple layers of technical and organisational security measures to protect your data from unauthorised access, alteration, disclosure or destruction:
100 88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Policy or to comply with applicable legal requirements. Retention periods vary depending on the type of data and the purpose for which it is held:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active identity & account data | For the duration of active account + 7 years | Financial legal compliance requirements |
| Financial transaction records | 7 years after the transaction | Malaysian audit & tax requirements |
| Game records | 3 years after session | Dispute resolution & audit |
| Support communication logs | 2 years | Service improvement & referrals |
| Cookie & session data | 30 days to 1 year | Platform functionality & security |
Once a retention period expires, data will be securely deleted using methods that ensure it cannot be recovered. For accounts closed at a player's request, data will be deleted in accordance with the retention schedule above once all relevant legal obligations have been fulfilled.
As a 100 88 player and data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:
As a Malaysian player on the 100 88 platform, you are protected by robust privacy rights under PDPA 2010.
You have the right to request a copy of the personal data we hold about you. 100 88 will provide that copy within 14 business days of receiving a valid request, in an easily readable format.
If you find that the personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. Please contact 100 88 support and we will update the information within a reasonable timeframe.
Under certain circumstances, you have the right to request the deletion of your personal data. Please note that this right is subject to legal data retention obligations, which may prevent immediate deletion in some cases.
You have the right to object to the processing of your personal data for marketing purposes at any time. You may also object to processing based on our legitimate interests if there are compelling grounds relating to your particular situation.
In certain circumstances — such as when you are disputing the accuracy of your data or while a complaint investigation is ongoing — you have the right to request that we temporarily restrict the processing of your personal data.
Where the processing of your data is based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the validity of any processing that took place prior to the withdrawal.
To exercise any of the rights listed above, you may:
All valid requests will be processed within 14 business days. We may require additional identity verification before carrying out certain requests to ensure the security of your account.
Cookies are small text files stored on your device when you visit the 100 88 website. They help our platform recognise your device, save your preferences, and deliver a smoother, more personalised user experience. 100 88 uses several types of cookies for different purposes:
You can control and manage cookie settings through your internet browser. Most modern browsers allow you to view, delete, or block cookies from specific websites. Please note that disabling essential cookies may affect the functionality of the 100 88 platform. For guidance on managing cookies in your browser, please refer to your browser's help documentation.
The 100 88 platform is intended solely for individuals aged 18 and above. We do not knowingly collect or process the personal data of anyone under 18. The 100 88 registration process includes age verification, and we carry out ongoing monitoring to identify and prevent access by underage individuals.
If we discover that we have inadvertently collected the personal data of an individual under the age of 18, we will take immediate steps to delete that data and close the account in question. If you believe that a minor has registered for or used the 100 88 platform, please contact us immediately at support@10088.click so that we can take appropriate action.
100 88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or improvements to privacy protection. Whenever this Policy is updated, the "Last Updated" date at the top of this document will be revised to reflect the most recent review date.
For material changes — that is, changes that significantly affect how we use your personal data — 100 88 will notify you through:
Your continued use of the 100 88 platform after the effective date of an updated Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to stay informed about how we protect your privacy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 7 business days. For requests involving the exercise of your rights under the PDPA, the processing period is 14 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or other relevant authorities.
From the moment you register to every login and gaming session, your data is protected through a continuous, multi-layered process that never stops.
We invest seriously in our data security infrastructure — not because we have to, but because we believe player trust is the most valuable asset we have at 100 88.
100 88 only collects data that is strictly necessary to provide our services to you. This "data minimisation" principle means we do not gather information we don't need, which reduces your overall privacy risk.
All data transmitted between your device and 100 88 servers is encrypted using 256-bit SSL. This ensures your data cannot be intercepted or read by unauthorised parties while in transit.
Player data is stored on servers protected by layered access controls. Only specifically authorised personnel may access player data, and all access is logged for security audit purposes.
An automated monitoring system watches 100 88 platform activity around the clock to detect any unauthorised access attempts or suspicious behaviour. Regular security audits are conducted by independent experts.
When data is no longer needed in accordance with the established retention schedule, it is securely deleted using methods that ensure it cannot be recovered — completing the safe and responsible data lifecycle at 100 88.
In the online entertainment industry, trust is the most valuable currency. When a player registers with 100 88 and deposits funds via Touch 'n Go eWallet or FPX, they are not only entrusting us with their money — they are also entrusting us with sensitive personal information. Full name, MyKad number, bank account details — this is data that must be handled with the utmost care and respect.
That is why 100 88 takes its data protection responsibilities seriously. Our compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) goes beyond meeting a legal requirement — it reflects our core belief that every Malaysian player deserves full privacy protection. Whether you are playing live baccarat, spinning the slots, or placing a bet on a Malaysia Super League match at 100 88, you can do so with complete confidence that your information is in responsible hands.
One thing we want to make clear to all 100 88 players: we do not sell your data. This is not merely a statement in this document — it is an operating policy we uphold in every business decision we make. The commercial value of player data has never and will never outweigh our moral and legal responsibility to protect your privacy.
In practical terms, this means you will not receive sales calls from other companies based on information you have provided to 100 88. The email address you register with 100 88 will only be used for communications relating to your 100 88 account and services — unless you explicitly consent to receiving marketing communications from third parties, which you may withdraw at any time.
100 88's approach to privacy extends to how we select our partners and service providers. Every third party we work with — whether a game provider, payment provider, or technical infrastructure provider — undergoes rigorous vetting before we share any player data with them. They are bound by robust confidentiality agreements and are only permitted to use that data for the specific purposes we define. This is an additional layer of protection that ensures your privacy is maintained even across organisational boundaries.
All deposit and withdrawal transactions are processed through secure, encrypted local Malaysian payment channels.
All transactions are in Malaysian Ringgit (MYR) and secured with 256-bit SSL encryption. Your payment details are never stored on 100 88 servers — they are processed directly by the relevant payment provider.
The most frequently asked questions by Malaysian players regarding privacy and data protection on the 100 88 platform.
Use of the 100 88 platform is also subject to our Terms & Conditions, which contain further details on usage rules, deposits, withdrawals and bonuses. For complete information, please refer to Terms & Conditions us.
All games on 100 88 are for entertainment purposes only. Set a budget limit before you play and stick to it. 100 88 provides responsible gaming tools including deposit limits, loss limits, session limits, and self-exclusion options for all players. Gaming is only for players aged 18 and above. If you feel that gaming is starting to affect your life, contact our support team or visit the Responsible Gaming section for help.
Register as a 100 88 member with complete confidence — a licensed platform fully compliant with Malaysia's PDPA, protecting your data with 256-bit SSL encryption and never selling your information to anyone. Over 500 games are waiting for you.